Dispatch Logistics & Warranty

Transparent freight calculations and certified transit terms

Heavy cargo dispatched in reinforced wooden crates with tamper-evident transit seals and full pan-India insurance coverage.

7 Days

Return window

100%

Transit insured

Return Procedure

Four-step RMA protocol for uninstalled components

01
02
03
04

Defect Identification

Photo Submission

Return Dispatch

Credit Release

Inspect received structural hardware and verify factory batch markings against packing list.

Submit clear documentation of component codes and original crating condition via portal.

Ship uninstalled parts back in reinforced original packaging via designated surface freight.

Inspection clearance triggers immediate store credit or replacement dispatch to site.

Contact Logistics

Have policy questions or freight inquiries?

Our logistics desk assists with specialized surface cargo tracking and damaged shipment claims.